V-Spark Online Help

Activity Log

System administrators can use the Activity Log to view user activity and system events. Click fa-gear.svgSettings > Activity Log. The Activity Log screen displays:

activity-log-callouts.png

Select any column heading to sort log entries according to the values in that column. Entries can be filtered by any or all of the following fields:

1

Filter results by Company, Organization, and User. Select a filter option from the dropdown menu for each entity type. Only one filter per entity type may be active.

2

Filter results by activity type or severity. Click the Filter by... button. The following Types and Severity levels display:

  • API — Operations made using the API to create, delete, or update values for companies, organizations, folders, and applications.

  • Application — Operations related to application summaries, processing, linking, and reprocessing.

  • Audio evaluator — File uploads made using the audio evaluator to check for file format support.

  • Callback — Warnings and errors that occurred during file callbacks.

  • Data management — File deletion events, whether files were deleted manually or automatically due to an organization's retention policy. Also includes low space warnings.

  • Login — User logins, logouts, and invalid login attempts. Only explicit user login and logout actions are captured, and not session timeouts that force a user logout.

  • Setting — Operations made using the UI to create, delete, or modify companies, organizations, folders, and applications. Also includes warnings created when file processing is paused due to invalid company server configuration.

  • System — Operations that start or check back-end and front-end services; check licensing status; or change the system to normal, read-only, and safe modes.

  • Update [deprecated] — Operations related to updating Elasticsearch records without transcript IDs.

  • Upload — File uploads made for initial transcription.

  • User management — Operations that create, verify, delete, or change the company, organization, or permissions associated with a user account.

  • Tag — Operations for adding or removing file tags.

Events of all types can be filtered by the following Severity levels:

  • Info — Operations that constitute basic system activity, such as user logins and logouts, file uploads, or company and organization updates.

  • Warning — Company processing limit notifications and issues that caused file processing to pause, such as invalid company configurations.

  • Error — Events that caused processing to fail altogether.

3

date — Filter results by the specified date and time range. Click the date range box, then use the calendars to find and click the beginning and end dates.

4

key word search — Filter results by the specified key words. Enter the search terms; results will update automatically as terms are entered. Key words are checked against the Company, Organization, User, and Message fields associated with an event.