If you want to create a new area for storing audio from a specific source or from a specific time period, create a folder in which to store that information.

To create a new folder, navigate to the Folders page and click +. The Create New Folder screen displays with the following options:

	Select the company and organization
	Enter the folder name
	Select the appropriate transcription server or servers from the dropdown
	Select number of speakers and type of audio (Mono 1-channel; Stereo 2-channel)
	Select this box to automatically redact text
	Select this box to automatically redact audio

After providing the information requested, click Next. The Advanced Settings screen displays:

	Select applications to use for analysis
	Select call model for each channel.
	If the audio was recorded with a separate stereo channel for each speaker, select the agent's audio channel.
	Check to send JSON, audio, or text to a location as audio is processed
	Check to edit custom metadata fields
	Check to edit ASR options

After completing the advanced settings, click Next. If you checked "Configure callback delivery method", the Callback Delivery Method screen displays. These options enable you to configure the callback delivery method and specify which kinds of files will be sent.

	Select file type to send automatically via callback. Choose from JSON, MP3, and Text.
	Select a callback delivery method from the dropdown

If you checked "Add/remove custom metadata fields" the Custom Metadata screen displays. This option enables you to upload a text file that identifies the names of metadata fields to extract from the transcript of the audio that you will then upload.

	Upload the text file containing your custom metadata field names or enter them manually
	Verify that all of your field names have appeared

If you checked "Add/remove ASR options" the ASR Options screen displays. These options enables you to view and edit ASR tags.

	Add ASR tags
	View existing ASR options
	Create folder and prepare to upload your audio

Refer to the V‑Spark Management Guide for more detailed information on creating folders and the various options contained within.