Plain Text Search
A multi-word phrase such as "your manager" is the basis of a Plain Text Search, while a Regex Search only accepts single words such as "frustrat*". The Plain Text Search characters are shown in the following table.
Character | Function | Example | Meaning |
|---|---|---|---|
– (minus) | Exclude | -not happy | Files that do not contain "not happy" |
& | AND | phone & tablet | Files containing both "phone" and "tablet" |
| | OR | phone | tablet | Files containing either "phone" or "tablet" |
* | Wildcard for 0+ characters | help* | Will return results for help, helping, helpful, and other variants of the word stem |
? | Single character wildcard | th??? | Will return results for "there", "thank", "those" |
~n | Search for phrases appearing up to n words apart within the same speaker turn | cancel account ~4 | Files containing "cancel" and "account" within the same speaker turn and no more than 4 words apart. For example, "cancel your, the account", "cancel my daughter’s membership account", and so on. |
~t | Search for phrases appearing within the same speaker turn | cancel account ~t | Files in which "cancel" and "account" appear in the same speaker turn |
^ | Search for phrases found at the beginning of a speaker turn | ^ helpful | Files containing "helpful" at the beginning of a speaker turn |
$ | Search for phrases found at the end of a speaker turn | upset $ | Files containing "upset" at the end of a speaker turn |
Note
The ^ (beginning of line) and $ (end of line) characters were added in V‑Spark Version 3. Data uploaded prior to Version 3 cannot be searched using these characters.