V-Spark Online Help

Plain Text Search

A multi-word phrase such as "your manager" is the basis of a Plain Text Search, while a Regex Search only accepts single words such as "frustrat*". The Plain Text Search characters are shown in the following table.

Table 1. Special Search Characters for Plain Text Search

Character

Function

Example

Meaning

– (minus)

Exclude

-not happy

Files that do not contain "not happy"

&

AND

phone & tablet

Files containing both "phone" and "tablet"

|

OR

phone | tablet

Files containing either "phone" or "tablet"

*

Wildcard for 0+ characters

help*

Will return results for help, helping, helpful, and other variants of the word stem

?

Single character wildcard

th???

Will return results for "there", "thank", "those"

~n

Search for phrases appearing up to n words apart within the same speaker turn

cancel account ~4

Files containing "cancel" and "account" within the same speaker turn and no more than 4 words apart. For example, "cancel your, the account", "cancel my daughter’s membership account", and so on.

~t

Search for phrases appearing within the same speaker turn

cancel account ~t

Files in which "cancel" and "account" appear in the same speaker turn

^

Search for phrases found at the beginning of a speaker turn

^ helpful

Files containing "helpful" at the beginning of a speaker turn

$

Search for phrases found at the end of a speaker turn

upset $

Files containing "upset" at the end of a speaker turn



Note

The ^ (beginning of line) and $ (end of line) characters were added in V‑Spark Version 3. Data uploaded prior to Version 3 cannot be searched using these characters.