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Sample JSON from the /appstats API

This section includes an excerpt of the output that is produced by a call to the /appstats API, specifying an application that has been run against audio files have been processed or reprocessed on a specified date (or the current date if the date parameter was not specified).

Figure 1. Sample Application Statistics and Category Score Output from the /appstats API
[
  {
    "date": "20170925",
    "agents": 3,
    "001": {
       "calls": 1,
        "overall": {
          "ncalls": 1,
          "hitmiss": "1.0000",
          "coverage": "0.2890",
          "duration": "0:11:55",
          "silence": "0:03:13"
         },
         "Communication Skills": {
            "ncalls": 1,
            "hitmiss": "1.0000",
            "coverage": "0.5667",
            "duration": "0:11:55",
            "silence": "0:03:13"
          },
          "Effectiveness": {
            "ncalls": 1,
            "hitmiss": "1.0000",
            "coverage": "0.4000",
            "duration": "0:11:55",
            "silence": "0:03:13"
          },...
      },...
   }
]