Sample JSON from the /appstats API
This section includes an excerpt of the output that is produced by a call to the /appstats
API, specifying an application that has been run against audio files have been processed or reprocessed on a specified date (or the current date if the date
parameter was not specified).
Figure 1. Sample Application Statistics and Category Score Output from the /appstats API
[ { "date": "20170925", "agents": 3, "001": { "calls": 1, "overall": { "ncalls": 1, "hitmiss": "1.0000", "coverage": "0.2890", "duration": "0:11:55", "silence": "0:03:13" }, "Communication Skills": { "ncalls": 1, "hitmiss": "1.0000", "coverage": "0.5667", "duration": "0:11:55", "silence": "0:03:13" }, "Effectiveness": { "ncalls": 1, "hitmiss": "1.0000", "coverage": "0.4000", "duration": "0:11:55", "silence": "0:03:13" },... },... } ]