Sample JSON from the /appstats API
This section includes an excerpt of the output that is produced by a call to the /appstats API, specifying an application that has been run against audio files have been processed or reprocessed on a specified date (or the current date if the date parameter was not specified).
Figure 1. Sample Application Statistics and Category Score Output from the /appstats API
[
{
"date": "20170925",
"agents": 3,
"001": {
"calls": 1,
"overall": {
"ncalls": 1,
"hitmiss": "1.0000",
"coverage": "0.2890",
"duration": "0:11:55",
"silence": "0:03:13"
},
"Communication Skills": {
"ncalls": 1,
"hitmiss": "1.0000",
"coverage": "0.5667",
"duration": "0:11:55",
"silence": "0:03:13"
},
"Effectiveness": {
"ncalls": 1,
"hitmiss": "1.0000",
"coverage": "0.4000",
"duration": "0:11:55",
"silence": "0:03:13"
},...
},...
}
]