Sample JSON from the /stats API
This section includes an excerpt of the output that is produced by a call to the /stats API, specifying a folder to which audio files have been uploaded and processed on a specified date (or the current date if the date parameter was not specified).
Figure 1. Sample Folder Statistics Output from the /stats API
[
{
"date": "20170925",
"calls": 5,
"avgduration": "0:09:52",
"avgsilence": "0:04:12",
"avgwords": 1256.6,
"agent": {
"avgcalls": "1.7",
"talk": {
"avg": "0:02:57",
"min": {
"id": "004",
"duration": "0:00:32"
},
"max": {
"id": "002",
"duration": "0:09:24"
}
},
"emotion": {
"positive": 3,
"worsening": 0,
"negative": 2,
"improving": 0
}
},
"client": {
"talk": {
"avg": "0:02:43"
},
"emotion": {
"positive": 1,
"worsening": 0,
"negative": 3,
"improving": 1
}
}
}
]