Top-level Elements
The following table describes the top-level elements included in a JSON transcript.
Note
Metrics such as clarity, silence, and overtalk are only shown in V‑Spark as they are calculated off of data in the V‑Blaze JSON output file.
Refer to Transcription Parameters for more information on the stream tags used to generate the elements that appear in these sections.
Element | Availability | Type | Definition |
|---|---|---|---|
emotion | All | value | Emotional intelligence consists of both acoustic and linguistic information. Events can be given the following values:
Emotion must be the same for all utterances to be included at the top level. Additional emotion scoring is available in The utterances Array |
confidence | All | value | A measure of how confident the speech recognition system is in its transcription results. Results range between 0 and 1 with 1 being the most confident. |
rawemotion | All | value | Acoustic emotion values. Possible values in version 7.1+ include:
Acoustic emotion values prior to version 7.1 include:
|
donedate | All | value | Date and time the file transcription was completed by the speech-to-text engine, meaning the last utterance finished. |
All | array | Each audio file is broken up into segments of speech called utterances. The utterances array contains the word transcripts and corresponding metadata organized by utterances. | |
license | All | value | Identification information for the license used. |
nchannels | All | value | Number of channels in the audio file unless diarization is set to true, in which a single (1) channel file is broken up into 2 based on speaker separation As of V‑Blaze 7.2, this element will not appear in the JSON output if there was a problem processing audio. |
scrubbed | All | value | If true then audio is purified so numbers are all redacted. If false, the data name does not appear in the JSON output. |
sentiment | All | value | Linguistic sentiment value:
|
sentiment_scores | All | array | Array of length 2. [0]=Positive phrase counts and [1]=Negative phrase counts in the file |
source | All | value | The audio file name. |
gender | All | value | The gender identified for the audio. |
model | All | string containing model name if one model was specified; array of model names if multiple models were specified | Language model(s) specified for transcription. For example: "model": "eng1:callcenter" As of V‑Blaze 7.2, this element will not appear in the JSON output if there was a problem processing audio. |
recvdate | All | value | Date and time the audio file was received by the ASR engine and placed in queue |
requestid | All | value | The unique identifier for the request. |
V‑Spark only | object | A JSON object that stores call metadata associated with the audio file. | |
V‑Spark only | object | A JSON object that stores metadata generated by V‑Spark. |