V-Spark Online Help

User Account Management

User accounts are created within a single company and can have customized permissions for both entire companies and individual organizations. This section explains how to create, configure, and manage V‑Spark user accounts.


Remember that most user accounts only have permissions for specific companies or organizations. When you log into V‑Spark with your account, the Account Settings page will only display company, organization, and user accounts that your account has permission to view, and you will only be able to modify the settings of accounts that your account has permission to modify.

To be able to set permissions for any user in any company or organization that is present in a V‑Spark installation, you must be logged in as a user that has System administrator permissions.

You can create, modify, and optionally delete user accounts using the User Accounts section of the Accounts Settings screen.

To display this screen, select the Settings menu's Accounts entry and scroll down to the bottom of that screen.

The User Accounts section of the Accounts Settings page displays a list of all V‑Spark user accounts that are associated with companies that your account has permission to edit. For each user account, the list shows the username, email address, full name, and company of that user. The list also provides an icon at the left of each entry that you can select to display the User Settings page for that user account, and an x button at the right of each entry that you can select to delete the user account.

If a user account has been created but not verified, the Username is displayed with a warning icon next to it. If a user account has been disabled, the entry for that account is displayed in an italic typeface. If you are logged in as a user with system administrator privileges, the last column of the list will display the words "System admin" for other user accounts that also have system administrator permissions.

The size of the list is limited by the number of lines chosen in the Show entries menu. If there are more entries in the list than are being displayed, use the Previous, Next, or page number buttons to navigate to the other pages of the list. See Filtering Company, Organization, and User Lists for information about filtering this and other lists on this page.


The User Accounts section is the last section that displays on this screen, and is shown in more detail in Verifying a Requested User Account.