V-Blaze and V-Cloud Online Help

APIs

Voci provides several different APIs for our products:

  • vociwebapi - V‑Blaze self-hosted REST API

  • vcloud - V‑Cloud REST API for Voci-hosted post-call ASR processing

  • vspark - Analytics system and associated REST API for V‑Spark

V‑Blaze and V‑Cloud both utilize the same core ASR engine for audio processing and offer many similar features. The difference is that V‑Blaze is a self-hosted solution and V‑Cloud is a multi-tenant, scalable, post-call transcription service fully hosted and managed by Voci. V‑Cloud does not currently support real-time transcription.

The V‑Blaze and V‑Cloud REST APIs include some options that that extend beyond speech-to-text to provide metadata and metrics such as emotion and gender, but do not provide analytics in the same sense that V‑Spark does. V‑Spark has its own API distinct from V‑Blaze. V‑Spark, the analytics engine, also requires the use of V‑Blaze or V‑Cloud to perform audio transcription. For more information on V‑Spark API, refer to the V-Spark Online Help.