V-Blaze and V-Cloud Online Help

English (Australia) Call Center

Table 1. eng2:callcenter

Model ID

eng2:callcenter

Version

7.0.0-1

Last Updated

August 2020

Maturity

Level 2

Features Supported

Emotion, Sentiment, Gender, Redaction

Language

English

Region or Dialect

Australia

Acoustic Model

eng2

Industry Vertical

Customer care contact centers for any vertical

Compatible Versions

ASR engine version 7.x

Release Notes

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