V-Blaze and V-Cloud Online Help

English (Europe) Call Center

Table 1. eng4:callcenter Language Model

Model ID

eng4:callcenter

Version

7.0.0-1

Last Updated

December 2020

Maturity

Level 3

Features Supported

Emotion, Sentiment, Gender, Redaction

Language

English

Region or Dialect

Europe

Acoustic Model

eng4

Industry Vertical

Customer care contact centers for any vertical

Compatible Versions

ASR engine version 7.x

Release Notes

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