V-Blaze and V-Cloud Online Help

French (Canada) Call Center

Table 1. fre-ca:callcenter

Model ID

fre-ca:callcenter

Package Name

voci-langpack-fre-ca_callcenter-7.0.0-1.x86_64.rpm

Version

7.0.0-1

Last Updated

November 2021

Features Supported

Emotion, Gender, Redaction

Language

French

Region or Dialect

Canada

Acoustic Model

fre-ca

Domain

Customer care contact centers for any domain

Compatible Versions

ASR engine version 7.x

Release Notes

Improved vocabulary and accuracy.



Table 2. fre1:callcenter

Model ID

fre1:callcenter

Package Name

voci-langpack-fre1_callcenter-7.0.0-1.x86_64.rpm

Version

7.0.0-1

Last Updated

December 2020

Features Supported

Emotion, Gender, Redaction

Language

French

Region or Dialect

Canada

Acoustic Model

fre1

Domain

Customer care contact centers for any domain

Compatible Versions

ASR engine version 7.x

Release Notes

Deprecated model, use fre-ca:callcenter



In this section:

The identifier recognized by the ASR engine and passed in when requesting the model directly in transcription requests.

The version of the language model.

The month and year that the language model was last updated.

Features that are supported with the language model.

Region or dialect that the language was developed for.

A component of the model used by the ASR engine for transcription that converts audio into a stream of sound symbols specific to a language, such as English or Spanish.

The industry the language model was specifically tuned to transcribe.

ASR engine versions compatible with the language model.

The identifier recognized by the ASR engine and passed in when requesting the model directly in transcription requests.

The version of the language model.

The month and year that the language model was last updated.

Features that are supported with the language model.

Region or dialect that the language was developed for.

A component of the model used by the ASR engine for transcription that converts audio into a stream of sound symbols specific to a language, such as English or Spanish.

The industry the language model was specifically tuned to transcribe.

ASR engine versions compatible with the language model.