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model

Values: installation-dependent

Description:

The model parameter is used to specify the language model(s) to use for transcription. The value that you specify for this parameter can be a single language model to transcribe all channels. If you did not specify a model when transcribing audio, the default (eng1:callcenter) model would be used. Voci works with customers to ensure that their deployment delivers the best results possible, providing the language models that are most closely associated with the types of audio that each customer is transcribing. You will receive model names which are authorized for your account from Voci Support.

  • a single language model to transcribe all channels

  • a comma-separated list of models in channel order. For example, if the client is on channel 0 and the agent is on channel 1, you could use different models for each channel by setting the model parameter to model=eng1:client,eng1:agent. That setting would use the eng1:client language model to transcribe channel 0 and the eng1:agent to transcribe channel 1.

    Note

    No spaces are permitted in the value specified for the model parameter.

If you don't specify a value for the model parameter, the first available model of your configuration will be used. To determine the default model, use the /models API call as illustrated in the following example.

$ curl http://example:17171/models
{"models":["eng1:callcenter","eng1:voicemail","eng1:survey"]}

As shown in the example above, if you did not specify a model when transcribing audio, the eng1:callcenter model would be used.

Voci works with customers to ensure that their deployment delivers the best results possible, providing the language models that are most closely associated with the types of audio that each customer is transcribing.