V-Blaze and V-Cloud Online Help

Real-Time Transcription

Real-time streaming transcription enables use cases such as in-call monitoring and alerting of a supervisor to intervene in an active call. When real-time mode is activated, a transcript of each utterance is returned as soon as that utterance has been transcribed.

V‑Blaze can be configured to transcribe live streaming audio at a rate between 1X (real time) and 5X (five times faster than real time). In most cases 1X is sufficient. Higher speeds are offered for demanding use cases where milliseconds count. Delivering 5X real time requires five times more hardware resources than does 1X, all other factors being equal.

Refer to Real-Time Transcription Overview for more information on how to use this feature.