V-Blaze and V-Cloud Online Help

Spanish (Colombia) Call Center - High Accuracy

Table 1. spa-co:callcenter-xa Language Model

Model ID

spa-co:callcenter-xa

Package Name

voci-langpack-spa-co_callcenter-xa-7.0.1-1.x86_64.rpm

Version

7.0.1-1

Last Updated

November 2021

Features Supported

Emotion, Gender, Redaction

Language

Spanish

Region or Dialect

Colombia

Acoustic Model

spa-co

Domain

Customer care contact centers for any domain

Compatible Versions

ASR engine version 7.x

Release Notes

Improved vocabulary and accuracy