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Spanish (Mexico) Call Center

Table 1. spa-mx:callcenter Language Model

Model ID

spa-mx:callcenter

Package Name

voci-langpack-spa-mx_callcenter-7.0.1-1.x86_64.rpm

Version

7.0.1-1

Last Updated

November 2021

Features Supported

Emotion, Gender, Redaction

Language

Spanish

Region or Dialect

Mexico

Acoustic Model

spa-mx

Domain

Customer care contact centers for any domain

Compatible Versions

ASR engine version 7.x

Release Notes

Improved vocabulary and accuracy