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Spanish (Spain) Call Center

Table 1. spa-es:callcenter Language Model

Model ID

spa-es:callcenter

Package Name

voci-langpack-spa-es_callcenter-7.0.1-1.x86_64.rpm

Version

7.0.1-1

Last Updated

May 2021

Features Supported

Emotion, Gender, Redaction

Language

Spanish

Region or Dialect

Spain

Acoustic Model

spa-es

Domain

Customer care contact centers for any domain

Compatible Versions

ASR engine version 7.x

Release Notes

Improved vocabulary and accuracy



Table 2. spa2:callcenter Language Model

Model ID

spa2:callcenter

Package Name

voci-langpack-spa2_callcenter-7.0.0-1.x86_64.rpm

Version

7.0.0-1

Last Updated

November 2020

Features Supported

Emotion, Gender, Redaction

Language

Spanish

Region or Dialect

Spain

Acoustic Model

spa2

Domain

Customer care contact centers for any domain

Compatible Versions

ASR engine version 7.x

Release Notes

***